888ck Privacy Policy

888ck ("we", "us", "our", "the Platform") is committed to protecting the privacy and personal data of all players and visitors who interact with the 888ck platform. This Privacy Policy sets out in clear, formal terms what personal information we collect, the purposes for which it is used, with whom it may be shared, how long it is retained, and the rights available to you as a data subject.

The 888ck platform is an online betting and gaming service designed for adult players based in Bangladesh. All services are offered in English and all financial transactions are conducted in Bangladeshi Taka (৳). This Privacy Policy is written in English and constitutes a legally binding component of the overall agreement between you and 888ck.

We take our data protection responsibilities seriously. 888ck employs technical and organisational security measures appropriate to the sensitivity of the personal data it processes. If at any point you have questions about how your data is handled, please contact our support team via live chat or at [email protected].

For the purposes of applicable data protection principles, 888ck acts as the data controller in respect of the personal data it collects and processes in connection with the provision of its online betting and gaming services. The data controller is responsible for determining the purposes and means of processing personal data collected through the 888ck platform.

Players who wish to exercise any of the rights described in Section 10 of this Policy, or who have any questions regarding the processing of their personal data, may contact the 888ck Data Support team using the contact details provided in Section 15 of this Policy.

888ck collects personal data in the following categories. The table below summarises the types of data collected and the context in which each type arises:

888ck does not knowingly collect sensitive personal data such as racial or ethnic origin, political opinions, religious beliefs, trade union membership, or health data beyond what may be voluntarily disclosed in the context of a responsible gaming self-exclusion or deposit limit request.

888ck collects personal data through the following mechanisms:

• Direct provision by the Player — when you register an account, complete the KYC verification process, make a deposit or withdrawal, contact our support team, or update your account preferences, you directly provide us with personal data.
• Automated technical collection — when you visit or interact with the 888ck platform, certain technical data (such as your IP address, device information, and browser type) is collected automatically through server logs and analytics tools.
• Cookies and similar technologies — the 888ck platform uses cookies and similar tracking technologies to maintain session state, improve platform performance, and understand aggregate usage patterns. See Section 6 for full details.
• Third-party partners — 888ck may receive data from KYC verification service providers in the course of identity verification, or from payment processors in connection with transaction confirmation. Such data is received under strict contractual data protection obligations.

888ck processes personal data only for specified, explicit, and legitimate purposes. The table below sets out the primary purposes for which personal data is processed and the corresponding legal basis for each:

888ck uses cookies and similar technologies (such as local storage and session tokens) to operate and improve the platform. Cookies are small text files placed on your device when you access the 888ck website. They serve the following functions:

• Essential cookies — required for the platform to function. These include session management cookies that keep you logged in during an active session, and security tokens that protect against cross-site request forgery (CSRF). Essential cookies cannot be disabled without impairing platform functionality.
• Functional cookies — used to remember your preferences such as language settings, preferred game categories, and display options. These improve the consistency of your experience across sessions.
• Analytics cookies — used to collect aggregated, anonymised data about how players interact with the 888ck platform (e.g., which pages are most visited, average session duration). This data is used solely to improve platform performance and user experience. No individual player is identifiable from analytics data.

888ck does not use third-party advertising cookies or allow external advertising networks to place tracking cookies on the platform. You may manage cookie preferences through your browser settings. Note that disabling essential cookies will affect your ability to log in and use the platform normally.

888ck does not sell, rent, or trade your personal data to any third party for commercial purposes. Personal data is shared only in the following limited circumstances, and only with parties who are subject to contractual data protection obligations no less stringent than those applied by 888ck:

• Payment processors — bKash, Nagad, Rocket, and Upay receive transaction data necessary to process deposits and withdrawals. The data shared is limited to what is required to complete the transaction and is governed by each provider's own data protection policies.
• KYC verification providers — identity document data (NID, passport, driving licence) may be shared with third-party verification service providers to confirm a player's identity and age. These providers are contractually prohibited from using the data for any purpose other than identity verification on behalf of 888ck.
• Game Providers — certain game-session data (such as bet amounts and game results) may be shared with licensed Game Providers (e.g., Evolution Gaming, Pragmatic Play, NetEnt, Microgaming, Spribe, Ezugi) for the purpose of game integrity verification and dispute resolution. Personal identity data is not shared with Game Providers.
• Legal and regulatory disclosure — 888ck may disclose personal data to competent authorities where required to do so by applicable law, court order, or in connection with the investigation of fraud, money laundering, or other criminal activity. Such disclosures are made only to the extent required by law.
• Business transfers — in the event of a merger, acquisition, or sale of all or part of 888ck's business operations, player data may be transferred to the acquiring entity as part of the transaction. Players will be notified of any such transfer and any material change to this Privacy Policy that results from it.

888ck retains personal data for no longer than is necessary to fulfil the purposes for which it was collected, subject to any legal or regulatory obligations that require retention for a defined minimum period. The following general retention periods apply:

• Active account data — retained for the duration of the player's active account relationship with 888ck, plus a defined period following account closure to accommodate any disputes, chargebacks, or regulatory enquiries.
• Financial transaction records — retained for a minimum of five (5) years from the date of the transaction, in accordance with standard financial record-keeping obligations.
• KYC verification documents — retained for a minimum of five (5) years from the date of account closure or the last transaction, whichever is later.
• Support communications — live chat transcripts and email correspondence are retained for a minimum of two (2) years from the date of the interaction.
• Technical / analytics data — aggregated, anonymised analytics data may be retained indefinitely. IP address logs associated with individual sessions are retained for a maximum of twelve (12) months.

At the expiry of the applicable retention period, personal data is securely deleted or rendered permanently anonymous so that the individual can no longer be identified from it. Players may request earlier deletion of their data by contacting 888ck support, subject to our legal retention obligations described above.

888ck implements a range of technical and organisational security measures designed to protect personal data against unauthorised access, accidental loss, alteration, disclosure, or destruction. These measures include:

• SSL/TLS encryption applied across all pages and data transmission pathways on the 888ck platform
• Cryptographic hashing of all player passwords — passwords are never stored or transmitted in plain text
• Two-step SMS verification available and strongly encouraged for all player accounts
• Restricted access to personal data by 888ck staff, limited to personnel who require access to perform their job functions
• Regular internal review of access controls and data handling procedures
• Secure data storage on servers with access controls, firewalls, and intrusion detection systems

As a player whose personal data is processed by 888ck, you have the following rights in relation to your personal information. To exercise any of these rights, please contact us using the details in Section 15:

• Right of Access — you have the right to request a copy of the personal data that 888ck holds about you. We will respond to valid access requests within a reasonable timeframe.
• Right to Rectification — if any personal data we hold about you is inaccurate or incomplete, you have the right to request that it be corrected. Please note that corrections to verified identity data will require re-verification of documents.
• Right to Erasure — you may request the deletion of your personal data where it is no longer necessary for the purpose for which it was collected, subject to our legal retention obligations. Certain data (e.g., financial transaction records) must be retained for a minimum statutory period and cannot be deleted on request alone.
• Right to Restriction of Processing — in certain circumstances (for example, where you contest the accuracy of data or have objected to processing), you may request that we restrict our processing of your personal data pending resolution of the matter.
• Right to Object — where 888ck processes your personal data on the basis of legitimate interests, you have the right to object to that processing. We will consider your objection and cease processing unless we can demonstrate compelling legitimate grounds that override your interests.
• Right to Withdraw Consent — where processing is based on your consent (for example, receipt of promotional communications), you may withdraw that consent at any time. Withdrawal of consent does not affect the lawfulness of processing carried out before the withdrawal.
• Right to Data Portability — where processing is based on contract or consent and is carried out by automated means, you may request a copy of your personal data in a structured, machine-readable format.

888ck will respond to all valid data subject requests within 30 days of receipt. Where a request is complex or involves a high volume of data, we may extend this period by a further 60 days, in which case we will inform you of the extension and the reason for it.

The 888ck platform is strictly for adults aged 21 and above. 888ck does not knowingly collect, process, or retain personal data relating to individuals under the age of 21. If 888ck becomes aware that personal data has been provided by or collected in relation to an individual below this age threshold, such data will be deleted immediately and the associated account will be closed with immediate effect.

If you are a parent or guardian and believe that a person under the age of 21 in your care has registered an account on the 888ck platform or has otherwise provided personal data to 888ck, please contact our support team immediately via live chat or at [email protected]. We will investigate and take appropriate action without delay.

888ck may send players promotional communications relating to bonuses, seasonal offers (including BPL season promotions, Eid specials, Pohela Boishakh offers, and Victory Day campaigns), new game launches, and other platform news. Such communications are sent only where the player has affirmatively opted in to receive marketing messages at the time of registration or through the account dashboard.

Players may unsubscribe from marketing communications at any time by adjusting their notification preferences in the account dashboard or by contacting support. Opting out of marketing communications does not affect the delivery of transactional messages (such as deposit confirmations, withdrawal receipts, or security alerts) which are sent as a necessary part of account management.

888ck does not engage in unsolicited marketing to individuals who have not opted in. We do not share player contact details with external marketing organisations for the purpose of third-party promotional outreach.

The 888ck platform does not include links to third-party websites as a general policy. All navigation within the platform is internal. In the event that any reference to a third-party service is made (for example, a Game Provider's name in a game description), 888ck is not responsible for the privacy practices of any third-party service provider. Players who access third-party services independently do so at their own risk and are advised to review the applicable privacy policies of those services directly.

Game Providers whose titles are hosted on the 888ck platform (including but not limited to Evolution Gaming, Pragmatic Play, NetEnt, Microgaming, Spribe, and Ezugi) operate their own game servers and may collect limited technical data (such as game session identifiers and bet results) for the purpose of game integrity and audit. This data collection is governed by the contractual arrangements between 888ck and each Game Provider and is limited to what is necessary for game operation and fair-play verification.

888ck reserves the right to update, amend, or replace this Privacy Policy at any time. Where changes are material — for example, where we introduce a new category of data collection, a new purpose for processing, or a new category of third-party recipient — 888ck will make reasonable efforts to notify active players via on-platform notification or by email to the address registered on the player's account.

The effective date displayed in the hero section at the top of this page reflects the date on which the most recent version of this Privacy Policy came into effect. Players are encouraged to review this Policy periodically to remain informed about how their personal data is being handled. Continued use of the 888ck platform following the publication of any revised Privacy Policy constitutes acceptance of the updated terms.

If you have any questions, concerns, or requests relating to this Privacy Policy or to the personal data that 888ck holds about you, please contact our support team using the following details. All privacy-related enquiries are handled by our support team in English during Bangladesh Standard Time (BST, UTC+6) business hours, with 24/7 live chat coverage available to all registered players.

• Live Chat: Available 24 hours a day, 7 days a week, directly within your 888ck account dashboard — the fastest route for all privacy enquiries
• Email: [email protected] (plain text — not a clickable link; please copy and paste into your email client)
• Response Time: Typically under 10 minutes via live chat; email responses within 24 hours of receipt
• Time Zone: Bangladesh Standard Time (BST, UTC+6)
• Formal Data Requests: Data access, rectification, erasure, and portability requests must be submitted in writing via email or live chat. 888ck will acknowledge receipt within 24 hours and respond in full within 30 days.

When submitting a formal data subject request, please include your registered username, the email address associated with your 888ck account, and a clear description of the request you are making. We may ask for additional verification information to confirm your identity before processing the request, in order to protect your personal data from unauthorised disclosure.